.SupportDesk-module__J_ThWW__railHead{justify-content:space-between;align-items:baseline;gap:var(--space-3);display:flex}.SupportDesk-module__J_ThWW__railTitle{font-size:var(--text-base);font-weight:var(--weight-medium)}.SupportDesk-module__J_ThWW__railCount{font-size:var(--text-xs);font-variant-numeric:tabular-nums;color:var(--color-text-subtle)}.SupportDesk-module__J_ThWW__rail{margin:0;padding:0;list-style:none}.SupportDesk-module__J_ThWW__line{gap:var(--space-1);width:100%;padding:var(--space-3) var(--space-4);border:0;border-bottom:1px solid var(--color-border);color:inherit;font:inherit;text-align:left;cursor:pointer;-webkit-tap-highlight-color:transparent;transition:background var(--duration-fast) var(--ease);background:0 0;flex-direction:column;display:flex}.SupportDesk-module__J_ThWW__line:hover{background:var(--color-surface-sunken)}.SupportDesk-module__J_ThWW__lineActive{background:var(--color-surface-sunken);box-shadow:inset 3px 0 0 var(--color-text)}.SupportDesk-module__J_ThWW__lineTop{justify-content:space-between;align-items:center;gap:var(--space-2);display:flex}.SupportDesk-module__J_ThWW__lineTitle{font-size:var(--text-sm);font-weight:var(--weight-medium);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.SupportDesk-module__J_ThWW__lineAnswered{align-items:center;gap:var(--space-1);font-size:var(--text-2xs);font-weight:var(--weight-medium);color:var(--color-info);flex:none;display:inline-flex}.SupportDesk-module__J_ThWW__lineDot{background:var(--color-info);border-radius:50%;flex:none;width:.5rem;height:.5rem}@media (max-width:48rem){.SupportDesk-module__J_ThWW__lineAnsweredWord{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}}.SupportDesk-module__J_ThWW__lineNote{font-size:var(--text-xs);font-variant-numeric:tabular-nums;color:var(--color-text-subtle)}.SupportDesk-module__J_ThWW__lineState{font-size:var(--text-xs);color:var(--color-text-muted)}.SupportDesk-module__J_ThWW__head{justify-content:space-between;align-items:flex-start;gap:var(--space-3);padding:var(--space-4) var(--space-5);background:var(--color-surface);border-bottom:1px solid var(--color-border);display:flex}.SupportDesk-module__J_ThWW__headMain{gap:var(--space-1);flex-direction:column;flex:1;min-width:0;display:flex}.SupportDesk-module__J_ThWW__title{font-family:var(--font-display);font-size:var(--text-xl);font-weight:var(--weight-semibold);letter-spacing:-.02em;line-height:var(--leading-tight);overflow-wrap:anywhere;margin:0}.SupportDesk-module__J_ThWW__note{font-size:var(--text-xs);color:var(--color-text-muted)}@media (max-width:48rem){.SupportDesk-module__J_ThWW__head{padding:var(--space-3) var(--space-4)}.SupportDesk-module__J_ThWW__title{font-size:var(--text-lg)}}.SupportDesk-module__J_ThWW__closed{padding:var(--space-4) var(--space-5) 0}.SupportDesk-module__J_ThWW__composer{padding:var(--space-3) var(--space-4);border-top:1px solid var(--color-border)}.SupportDesk-module__J_ThWW__pill{width:fit-content;max-width:48ch;padding:var(--space-2) var(--space-4);border-radius:var(--radius-sm);background:var(--color-surface-sunken);color:var(--color-text-muted);font-size:var(--text-xs);line-height:var(--leading-snug);text-align:center;margin:auto}.SupportDesk-module__J_ThWW__failure{padding:var(--space-6)}.SupportDesk-module__J_ThWW__start{gap:var(--space-4);width:100%;max-width:34rem;margin:var(--space-6) auto;padding:0 var(--space-5);overscroll-behavior:contain;flex-direction:column;min-height:0;display:flex;overflow-y:auto}.SupportDesk-module__J_ThWW__startTitle{font-family:var(--font-display);font-size:var(--text-lg);font-weight:var(--weight-semibold);letter-spacing:-.02em;margin:0}.SupportDesk-module__J_ThWW__startLead{font-size:var(--text-sm);line-height:var(--leading-normal);color:var(--color-text-muted);margin:0}.SupportDesk-module__J_ThWW__field{gap:var(--space-2);flex-direction:column;display:flex}.SupportDesk-module__J_ThWW__label{font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--color-text-muted)}.SupportDesk-module__J_ThWW__area{width:100%;padding:var(--space-3) var(--space-4);border:1px solid var(--color-border-strong);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text);font:inherit;font-size:var(--text-base);line-height:var(--leading-normal);resize:vertical;transition:border-color var(--duration-fast) var(--ease), box-shadow var(--duration-base) var(--ease-out)}.SupportDesk-module__J_ThWW__area::placeholder{color:var(--color-text-subtle)}.SupportDesk-module__J_ThWW__area:hover:not(:focus-visible){border-color:var(--color-text-subtle)}.SupportDesk-module__J_ThWW__area:focus-visible{border-color:var(--color-text);box-shadow:var(--ring-focus);outline:none}.SupportDesk-module__J_ThWW__startActions{justify-content:flex-end;display:flex}.SupportDesk-module__J_ThWW__channel{flex-direction:column;height:100%;min-height:0;display:flex}.SupportDesk-module__J_ThWW__loading{grid-template-columns:minmax(0,21rem) minmax(0,1fr);height:100%;min-height:0;display:grid}.SupportDesk-module__J_ThWW__loadingList{border-right:1px solid var(--color-border);background:var(--color-surface)}.SupportDesk-module__J_ThWW__loadingHead{background:var(--color-surface);border-bottom:1px solid var(--color-border);align-self:start}@media (max-width:64rem){.SupportDesk-module__J_ThWW__loading{grid-template-columns:minmax(0,17rem) minmax(0,1fr)}}@media (max-width:48rem){.SupportDesk-module__J_ThWW__loading{grid-template-rows:auto minmax(0,1fr);grid-template-columns:minmax(0,1fr)}.SupportDesk-module__J_ThWW__loadingList{border-right:0;border-bottom:1px solid var(--color-border)}}